Social Media

Get social with your customers

Twitter

Is an online social networking service and microblogging service that enables its users to send and read text-based messages of up to 140 characters, known as "tweets". Twitter has become one of the top 10 most visited websites on the Internet, and has been described as "the SMS of the Internet.

Facebook

Is a social networking service. As of September 2012, Facebook has over one billion active users, more than half of them using Facebook on a mobile device. Users must register before using the site, after which they may create a personal profile, add other users as friends, and exchange messages, including automatic notifications when they update their profile.

LinkedIn

Is a social networking website for people in professional occupations. With over 175 million users representing over 200 countries around the world, LinkedIn is a fast-growing professional networking site that allows members to create business contacts, search for jobs, and find potential clients.

YouTube

Is a video-sharing website, on which users can upload, view and share videos. YouTube uses Adobe Flash Video and HTML5 technology to display a wide variety of user-generated video content, including movie clips, TV clips, and music videos, as well as amateur content such as video blogging and short original videos. Another video sharing website that is hugely popular is Vimeo.

Blogs

A blog is a discussion or informational site published on the World Wide Web and consisting of discrete entries ("posts") typically displayed in reverse chronological order (the most recent post appears first). Blogging can be seen as a form of social networking. Bloggers do not only produce content to post on their blogs, but also build social relations with their readers and other bloggers.

RSS Rich Site Summary

Often dubbed (Really Simple Syndication) is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video—in a standardized format. An RSS document (which is called a "feed", "web feed", or "channel") includes full or summarized text, plus metadata such as publishing dates and authorship.

RSS feeds benefit publishers by letting them syndicate content automatically. They benefit readers who want to subscribe to timely updates from favorite websites or to aggregate feeds from many sites into one place.


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